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Shaw forum current topics

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    Shaw randomly showed up at our door to replace our modem. They said our SB6120 would stop working in a few days and they were upgrading it to a DOCSIS 3.1 modem. I never had any problems with the SB6120 and it was a great standalone modem. It turns out the "DOCSIS 3.1" modem they replaced it with was some refurbished smelly old DPC3825. What the heck? I'd consider that a downgrade. The thing has already dropped connections on me twice after a hour of use (in bridge mode). Has shaw showed up to take anyone else's SB6120's. Is there any truth that they'll stop working on shaw's network soon?

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    I have 2 computers at home, both on windows 7, and both are on the same network and connected via windows homegroup, which allows for file sharing, streaming, etc, very handy. But ever since shaw replaced my trusty SMC D3GN with Hitron CGNM-2250, neither computer can detect the presence of the other computer on the same network under windows "network". Windows 7 network used to show this computer, the other computer and SMC D3GN router, now it only shows this computer, Hitron CGNM-2250 router, some mysterious computer named "intel_ce_linux", with no clue whatsoever about other computer(s) on the same network. Is there a setting on the router that I can turn on so that other computers on the same network can be properly detected? TIA.

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    So I visit Shaw's website for cable tv. I look at their offerings. I see what I think is a sneaky tactic they're doing now. Of course, it's perfectly legal but I don't think it's ethical or moral. The promo or locked in price quoted is based on 2 years, and it is in large font. The regular rate is in the smallest font and instead of Shaw quoting the full new rate, they are quoting just the price difference. For example, the Personal TV price is $29.90 on a 2 year plan. The regular rate is an additional $13.10/MO. This method forces the person to think how much the service actually costs and makes them get out their calculator if they can't do the math in their head--requiring more effort. I think this approach is very deceptive and unethical. I think it's simply a marketing ploy to deflect the real price so people don't realize how much they're really paying. I believe they're hoping people won't take the time and effort to absorb how much the service really costs. Pondering this. I have to ask, do people really want to see the difference in price or do they want to see the actual price? I believe most people want to see the gross price they are paying so they can compare the service correctly. I don't believe they want to know how much MORE it costs. Just like I don't believe people want to know how much financing a car costs them on a daily or weekly basis. What's next? The heavily paid marketing groups will switch their campaign to how much things costs on an hourly basis just to lessen the blow of how expensive the product or service really is. Any way, the plan above jumps from $29.90 to $43.00 and writing $13.30 is certainly is more attractive then $43, isn't it? And what happens when the Shaw subscriber then calls in and complains about the "deception" in frustration after they see their bill? Shaw will say they are saying they did nothing wrong. The price is there, you just have to do the math. And in frustration, the subscriber might very likely cancel their tv services and jump to Telus. Is that what Shaw wants them to do? BTW, Shaw rejected this post in their forum. What a surprise? Not.

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  • 12/16/15--15:07: Shaw buys Wind Mobile
  • I didnt think anyone saw this coming but Shaw bought Wind for $1.6 billion. (deal is still subjct to regulatory approval) http://mobilesyrup.com/2015/12/16/shaw-communications-set-to-purchase-wind-mobile-for-1-6-billion/ -- Connected to the world with 1-800-BLOODBATH-Mobility

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    So i currently have shaw 120. And currently my tested speeds are: 150 down and 11 up every time i test. Its been sitting at that for the past year now. While i do enjoy the speed i dont think its quite right to begin with? Does shaw make a habit of uncapping modems? I have a theory something screwed up because when i switched from residential to the businness they said the modem would be modified for business needs. A few months later i had them change it back to residential. But the modem is currently stuck. It used to have built in router software. But now it works like a plain modem. The extra ports are not usable. I orginally had them bridge mode it for my own router anyhow. But the routing software is gone it looks like. Does anyone have any thoughts? Obviously if it is uncapped by some accident or corruption they havent took notice in over a year. :/

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    Ever since the Upload speed increase i have had horrible buffer bloat problems as i posted here https://www.dslreports.com/forum/r30447521-A-new-Shaw-high-increased-upload-speeds-for-packages-30-and-up and since that was the only thing that changed at the time i assumed it had something to do with the problem and even if it was not it was not my end as i didn't changed anything and i tested 2 different modems. Well after talking to Shaw for a while finally i got some good news they have duplicated the problem and they are working on fixing it. From Corbin Hi, We've been able to duplicate this now, and are pursuing the issue with our equipment vendor. Looks like the buffering occurs when you are maxing your download speed, the CMTS will then buffer packets for up to 2 seconds. Not a modem issue as it turns out, and not related to the contract boosts. Related to new equipment.

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    Hi guys, I've been having consistent latency issues within my games such as CS:GO and League of Legends. My ping would gradually increase from around 40ms to 900ms over a span of 5-10 seconds, and then it slowly reverts back to 40ms - which then cycles continuously while I game. I've experienced this latency issue ever since I've made the switch from Telus. Generally, there are around 2 other computer with low-bandwidth users (browsing and e-mails), so I don't believe the 512 kbps upload is bottle-necking and causing buffer bloat. I'm just wondering if anyone else on this forum is going through this as well, or if anyone has a solution out there! Internet 15 - 15 Mbps/512 kbps Router/Modem - Hitron CGNM-2250

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    We are looking for redundancy and I was just curious...if we already have Telus and are looking to get Shaw as a redundant connection, would it even matter? Worst case scenario...let me know if this is a dumb question haha.

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  • 04/18/16--00:07: 1000ms+ Download bufferbloat
  • Anyone else getting crazy high 1000ms download bufferbloat. Its usually around 200ms. I am directly connected to modem in Victoria. 60/5 http://www.dslreports.com/speedtest/3647513

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    Looking to switch off shitty Telus 25Mbps to Shaw Internet120 - Any discounts or promos available?

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  • 04/20/16--23:33: Go WIFI + printer
  • I'm sure it's possible, and likely easy, but can't seem to find an answer. We just moved our teaching studio from home to a commercial space serviced by Shaw Go WIFI. This is beyond adequate for our limited Internet connectivity needs. Problem: We also have a printer, with a network port (but not WIFI) that we would also love to use at the same location - wirelessly of course. What do we need so that: 1) One person with laptop 2) Can connect to the Internet via WIFI 3) And print via WIFI to our printer Model numbers and/or brands would be wonderful.

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    This may be easy for some people but it not for me. For years I have had SHAW as my ISP. Also for years I have had a web-host and a domain (www.domain.com) and have sent e-mail (me@domain.com) from it's server (mail.domain.com). I have also had other domains with the same host and sent e-mail from mail.otherdomains.com. This has worked flawlessly until suddenly e-mail I send from me@domain.com doesn't reach any recipient outside domain.com domain. No warnings, no bounce-backs, the message just disappears. E-mail sent to someone within the domain.com domain reaches the recipient. Actually some mail does get sent and received. Only mail with nothing in the body reaches the recipient. If the body contains text the recipient never receives it. These are the things I know. 1. My IP is blacklisted as per mxtoolbox.com (I am trying to get off but having trouble). 2. Someone else (someone_else@domain.com) using a different ISP than SHAW can send e-mail using mail.domain.com and it reaches the destination outside fred.com no problem. 3. IF I use a VPN, e-mail sent from me@domain.com through mail.domain.com does reach recipients with domain.com addresses but doesn't reach the recipient outside of domain.com UNLESS there is no text in the body. Even then someone@gmail.com doesn't receive e-mail which someone@shaw.ca does. 4. IF the body is empty the recipient usually receives the e-mail but never does if the body contains text. My web-host tells me it's SHAW's problem. SHAW tells me to request a de-listing from spamhaus. Since my IP is dynamically aligned from SHAW and I'm not running a mail server my only option on spamhaus seems to be turn on SMTP Authentication - which has been on forever. I cannot request a de-listing from them because I'm not running a dedicated mail server on a single IP address. So I'm not sure where to look next. Where is the blocking occurring and how can I fix this? How can I narrow this down to figure out how to address this issue? Thanks to anyone who might have any idea.

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  • 05/01/16--23:36: When will Shaw support IPV6?
  • So Telus and now Rogers.... when will Shaw finally roll out IPv6?

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  • 05/12/16--14:40: [AB] Bandwith cap
  • Hi, Im with Shaw, i have the max package that provides 800gb bw. In 2016, its not uncommon for this to be easily exceeded especially with a young and large family. 4k streaming, gaming, youtube, file sharing, etc. I have two sons who both own consoles and pcs, when a new 65GB game come out thats 20% of my limit in a few hours. Now in getting usage exceeded limits with warnings my account will be suspended. The irony is you ask me to choose a suitable plan yet im not givdn any options to upgrade or buy additional bandwith. Will i be suspended? My neighbors and my kids keep telling me to switch to Telus but ive been with you guys for a decade, seems silly and rectifiable by just addressing my needs? What happened to Shaw a few years ago, the most progressive ISP with exceptional speeeds and bandwith options. What happened to being the leader? Focusing on margins is acceptable, you are a business first an foremost but deviating from your principles by not being an industry leader and providing exceptional offerings is going to eventually negatively impact those margins and market share you seem so desperate to grow and protect. Thank you

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    So I visit Shaw's website for cable tv. I look at their offerings. I see what I think is a sneaky tactic they're doing now. Of course, it's perfectly legal but I don't think it's ethical or moral. The promo or locked in price quoted is based on 2 years, and it is in large font. The regular rate is in the smallest font and instead of Shaw quoting the full new rate, they are quoting just the price difference. For example, the Personal TV price is $29.90 on a 2 year plan. The regular rate is an additional $13.10/MO. This method forces the person to think how much the service actually costs and makes them get out their calculator if they can't do the math in their head--requiring more effort. I think this approach is very deceptive and unethical. I think it's simply a marketing ploy to deflect the real price so people don't realize how much they're really paying. I believe they're hoping people won't take the time and effort to absorb how much the service really costs. Pondering this. I have to ask, do people really want to see the difference in price or do they want to see the actual price? I believe most people want to see the gross price they are paying so they can compare the service correctly. I don't believe they want to know how much MORE it costs. Just like I don't believe people want to know how much financing a car costs them on a daily or weekly basis. What's next? The heavily paid marketing groups will switch their campaign to how much things costs on an hourly basis just to lessen the blow of how expensive the product or service really is. Any way, the plan above jumps from $29.90 to $43.00 and writing $13.30 is certainly is more attractive then $43, isn't it? And what happens when the Shaw subscriber then calls in and complains about the "deception" in frustration after they see their bill? Shaw will say they are saying they did nothing wrong. The price is there, you just have to do the math. And in frustration, the subscriber might very likely cancel their tv services and jump to Telus. Is that what Shaw wants them to do? BTW, Shaw rejected this post in their forum. What a surprise? Not.

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    I am getting some packet loss that wreaks havoc on my games. Last night https://www.dslreports.com/pingtest/776244939892/3378317 Today https://www.dslreports.com/pingtest/7736293b2c35/3378417 Today https://www.dslreports.com/pingtest/b37c48743425/3378427

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    anyone else in courtenay comox area down? long wait times 30 minutes +

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  • 04/18/16--00:07: 1000ms+ Download bufferbloat
  • Anyone else getting crazy high 1000ms download bufferbloat. Its usually around 200ms. I am directly connected to modem in Victoria. 60/5 http://www.dslreports.com/speedtest/3647513

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    All the racing fans prepare to rejoice ocean again. Sasktel now getting fsr aka fox sports racing. So now two companies mts and sasktel had join. Shaw are you guys nervous?

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    Hi, so last year I got business internet 30, office tv and office phone all for 109 dollars a month. Now this deal runs out in July so I either have to pay 90 dollars more that's the normal price or switch to something else. I see that home services have free range tv app and some other things too. I have a home server windows server 2012 essentials that I use some static ips with the business account and home internet don't have statics so it would be back to dynamic ips which are okay I guess. Its only a month away and I guess I could suck it up and pay the extra 90 a month but I really want another good deal to go through for me.

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