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Shaw forum current topics

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    I just got the new Shaw 150 a week ago and they gave me a Hiltron modem that I bridged to my router. Sometime last night my router lost connection to the modem saying the the cable from the wan port was disconnected. In a sleepy state I rebooted the modem remotely and then went and power cycled the modem manually before the router finished rebooting. Now I have had this router working flawlessly with teksavvy for the last 2 years not needing any reboots. I was just wondering if anyone else has had any instability with the Hitlon so far or if this was maybe just a one time thing for me. Hopefully it is cause I run a few services that I sometimes need immediate access to remotely. (I know I should have troubleshooted better and just tried rebooting the modem without touching the router but it was 4 in the morning and I just wanted my phone to quit notifying me)

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  • 08/02/16--18:13: Shaw Student Offer Now Live
  • Looks like some great deals and pricing Student Offer - https://www.shaw.ca/student/ 8 Month Deals Internet - Internet 30 - $30/Month Internet 60 - $35/Month New Internet 150 - $55/Month TV- Personal TV - $20/Month Popular TV - $30/Month Premier TV - $50/Month

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    I'm looking at the new Shaw 150 plan and it sounds like I'm going to need to replace my bridged Cisco DPC3825. As I understand it, I would need to choose between either the Hitron or the newer model Cisco modem (3848V). Does anyone have any recommendations for either one? I'm looking to bridge the replacement modem and don't care much about the other specs that will be disabled in bridge mode. If the Cisco 3848V is the better one, why is everyone complaining about ping spikes on the Hitron? Is the 3848V in short supply with Shaw? I know Shaw offered their 250mbps plan with the DPC3825. Despite it having fewer channels to work with, is there any reason (or is it possible?) to ask for the new 150mbps plan on my current 3825 in bridge mode?

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    There was a scheduled power outage today for one block in Ponoka; I guess Shaw was not notified as users around the town immediately reported their phone and internet service not working. [att=1] [att=2] Problem solved!

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  • 08/05/16--10:12: [AB] No highspeed service
  • I hope someone here has a solution or can point me in the right direction. I just moved into a new condo and got the 30Mbs plan from Shaw. Shaw tech came and hooked us up with a Hitron CGNM-2250 modem/router. Worked fine. When we discovered the 150Mbs plan we called Shaw and they connected us up to the new plan. Problem is we never noticed any increase in speeds on any speedtest sites. We did see an increase in upload speeds from 6 to 16Mbs so called support at Shaw and they did what they could remotely and said we should be getting 150 but the best I can get directly connected to the modem is 40Mbs. Shaw is sending a tech to try to figure out what's wrong. I have 2 HP laptops (relatively new) with the latest drivers, 2 Cell phones tested for download speeds and a desktop. I just bought a USB network adaptor for my desktop, a linksys 6000 ac. To my amazement when I run speedtests using the adaptor on my desktop we got 125Mbs speeds. Moving the adaptor to one of my laptops didn't change performance and get about 35Mbs speed but plugging it into the other laptop we get 110Mbs speed using the adaptor. So: Without the adaptor I get between 25 and 35 Mbs on all devices in my condo. With the adaptor plugged in I get approx 110 - 125Mbs on one laptop and my desktop but no difference on the others. Is it possible that the Hitron is using an implementation of 802.11n that doesn't fit with all devices? Just a thought....

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  • 08/10/16--17:27: Port Dover, ON?
  • I am moving to this small town and just wanted to ask others -- is Shaw as my ISP going to be a good supplier? Right now I'm Cogeco Ultimate 50 with 275 GB of data...and we never go over 100 GB... So any reviews?

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    Hi, so I switched from business to residential internet 150 and now I have only one ip address, so this is how my lan is setup - Hitron modem - directly connected to server, windows server 2012 essentials with ip 192.168.0.13, hitron modem is 68.150.77.8 is my external ip. I have other computers on my lan with dhcp enabled on the hitron and also two other AP's that don't have a server dhcp enabled. Everything is running smooth except these few things so far. So I setup my website and it works, I have to port forward ports 80 443 and a few others to (192.168.0.13 my server ip) but port 21 for my ftp is not working yet even though I set it properly in the hitron modem, I run a quake 3 server and I used ports udp 27960 and some others for quake 3 arena and my server is not getting on the master server list. I called into shaw the other day after I had my new services installed and the tech support department said I could not get my modem and account bridged and that if I want to use ip passthrough I have to contact hitron to get help for that. When I had the old Motorola modem for residential 2 years ago all I had to do is enable dmz on my servers lan ip and everything would get passed to the windows server 2012 firewall, so the modems firewall and port forwarding would not block anything for that one lan ip. So I still can not figure out what setting I need to enable to get these applications unblocked.

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    I live in an area outside Calgary that is about 10+ years old which I'm currently offered Telus DSL 6mbps download. Now from my backyard I can literally walk about 20 seconds into my neighbors property where that entire neighborhood has Shaw cable/internet. The properties here are 2-4 acres in size (sorta big) and I believe my neighbor across the street from me - previous owners had run their own cable from the neighborhood with Shaw to their own so they also have Shaw cable? (this is unconfirmed I can't remember but I think so) Now my question to you guys is this, Obviously Shaw is pretty damn close to me, I have called them, email, many times to see if they can do something and they don't even get back to me to provide service here. The neighbors with Shaw gave me the go ahead to dig my own trench and run my own cable should that be my only option, but how hard is this?? Or unless you guys have any other ideas! Please and thanks!! Austin p.s. If there is a better forum to put this thread in, go ahead and move it :)

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    I was on internet 30 with the cisco dpc3825+asus n66u router then I switched to internet 150 and, am using the hitron wifi modem. Initially, I was using the hitron modem with my own asus n66u router but, noticed my ping had risen and was unstable, so I connected the hitron modem directly to my computer to see if my router was the problem but, was still had the same high unstable ping. When i was on internet 30 my ping was usually straight 16's to google.com and, now on internet 150 it gets as high as 40 and, its there are big jumps between ping numbers. I've talked with shaw tech support and, they have no clue as to why this is and say everythings fine. You wouldnt expect your ping to increase after switching to a new internet plan that is 5x (download) faster than your previous plan. The strange thing is that ive done a speed test and its what it should be with a direction connection but, cant figure out why my ping has increased and is erratic.

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    So a few years ago the DNU happened, my town had BB250 for a while, which I loved. Downgraded to BB100, which was then upgraded to BB120 about a year ago. Now I go on the website to check for Wide Open 150 in my town (Port Alberni, Vancouver Island), and the only plans offered are 60/6. However I've got 125/15 now. is it possible that the sales rep who I asked about availability was mistaken? I'm guessing I was grandfathered in, but why a 76% reduction in speed in my area? If I've already got the upload of WO150, and 80% of the download, how is it unavailable? IF any shaw reps still frequent this forum, I'd love to have some input.

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  • 08/17/16--10:22: Why Shaw?
  • v=spf1 mx ip4:64.59.134.0/25 ip4:64.59.136.128/27 ip4:24.71.223.0/25 ip4:204.209.208.40 ip4:204.209.208.41 ptr:bis.na.blackberry.com ip4:24.215.0.0/24 ~all Why allow all mail with the "~all", after taking the time to define all of the IP ranges? You end up with this: Received-SPF: softfail (shaw.ca: Sender is not authorized by default to use 'xxxxxxxx@shaw.ca' in 'mfrom' identity, however domain is not currently prepared for false failures (mechanism '~all' matched)) So third party servers can just fake headers and send email using Shaw addresses in the from field, a simple change to "-all" would stop this and as long as your IP ranges are accurate shouldn't impact people legitimately using your mail servers?

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    This morning I woke up to no internet.. Logged into my router (netgear r7000 running tomato) and it says that the modem is unplugged.. Go and look at the modem and all lights are on except for the ethernet light.. The only way to fix this was to power cycle the modem... This is the second time since the service was installed that this weird issue happened. Anyone else experience this?

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    I upgraded from Shaw's internet 30 plan with a 300GB data cap to the new wide-open 150 plan with a 1TB cap. Shaw had been rather lenient with my overages as it took about 6 to 8 months of complete modem flogging and disregard for the cap before I received a call from their bandwidth team. So now I have 5x the speed but only ~3x the data cap. Well, surprise surprise; I'm only two weeks into my billing cycle and have about 1.2TB of traffic. I noticed that out east, Rogers has removed their data cap for their plans 100mbps and above. Does anyone else find that the 1TB data cap doesn't quite seem to line up with the speed being offered? Has anyone else gone a little trigger-happy with their new hitron modems?

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  • 08/02/16--18:13: Shaw Student Offer Now Live
  • Looks like some great deals and pricing Student Offer - https://www.shaw.ca/student/ 8 Month Deals Internet - Internet 30 - $30/Month Internet 60 - $35/Month New Internet 150 - $55/Month TV- Personal TV - $20/Month Popular TV - $30/Month Premier TV - $50/Month

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    https://www.dslreports.com/speedtest/

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  • 07/30/16--13:16: Shaw internet
  • At the moment have Telus Optik 50/10. Shaw has a deal on for 150/15, was wondering if it is worth it, how is Shaw service compared to Telus? I am in Vancouver and I like to game Xbox live. I had Shaw 5 years ago and I remember when downloading files we could never get decent speeds, has it improved?

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    Shaw cable has recently tricked my father who is over 70 into a contract over some HD tv boxes. My dad made the switch to telus and saving 160$ per month. Now they send him a bill wanted him to pay the HD box, but they don't want to give him the HD box, and have taking him to collections. My dad has been a shaw customer for over 35 years, and shaw has never had contracts in that time. I'm going to switch to telus after all this... This is some pretty shady business practices.

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  • 08/31/16--12:34: Thinking of Shaw again
  • so, sorry but if this is some where i cannot find it. I am thinking of switching to Shaw from Telus. The reasons are many. Not really unhappy with Telus but feel the need for a change. What i am trying to find out and most searches i did are 1-3 years old. What set top box does Shaw use now? is it still the 3510? If so, it appears that most of the bugs with the system have been fixed now? If one gets a new HD box it is automatic with the new guide? Really hate the old guide and it appears to still be on the digital boxes. The TV at my dentist is still on old guide / digital box.

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  • 09/01/16--21:37: Shaw shaping OVH http?
  • I am getting 200Kb/s with this file using 10 threads I am on a 3.5Mbps line: http://ovh.net/files/100Mio.dat. If I do the same with http://ping.online.net/100Mo.dat I get 1.9MB/s. Speedtests max my connection.

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