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Shaw forum current topics

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    My final year is 2018 before my contract is up and I was just casually checking the pricing of Shaw internet plans and have seen that it has gone up to $55 (6 month)/$99 (1 1/2 yr). Just less than a year and it already costs $20 more. Internet 15 for $55 (3 month)/$79 per month is highway robbery. I also don't get the whole need for online credit to offshoot whatever it is they want to make more complicated than it should be.

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    edit April 17 2018: Post updated with new document version of active Freedom Mobile Hotspot. Old version at bottom of this post. . . . https://community.shaw.ca/docs/DOC-13441 Shaw Hotspot Overview Shaw is committed to delivering Canadians access to the best network experience possible. We are on a mission to be Canada’s leading connectivity company and are always working to expand our network to meet the growing data needs of our customers. As part of this expansion, we have begun leveraging a feature on new Shaw Internet customers’ Advanced WiFi modems that provides the ability to broadcast a secondary WiFi network from a single home modem. This secondary WiFi network is accessible by Freedom Mobile customers to keep them better connected. This feature benefits Shaw Internet customers by no longer requiring them to give out their private network information to visiting Freedom Mobile customers. Freedom Mobile customers also benefit from improved indoor coverage by accessing a network of WiFi hotspots broadcast from Shaw Internet customers’ home modems. The secondary WiFi network is designed to run parallel to our Shaw customers’ primary, password-protected, private network, with no impact to their wired in-home broadband connection or data usage. Shaw Internet customers who do not wish to have the secondary network broadcast from their modem can disable it at any time at my.shaw.ca by navigating to the “Internet” side bar tab and clicking the ‘disable’ button under “Shaw Hotspot.” Q&A What is the “ShawMobileHotspot” WiFi network? We are now leveraging a feature on Shaw Internet customers’ Hitron modems that broadcasts a secondary WiFi network from a single home modem. This secondary WiFi network is accessible by Freedom Mobile customers to keep them better connected. How did you notify Shaw customers of this change? Beginning November 8, 2017, we began notifying all new Shaw Internet customers that their modem was equipped with this feature and that it would be activated at a later date. Can customers now use this secondary WiFi network? Yes, Freedom Mobile customers can now access this secondary WiFi network by downloading the Freedom WiFi app through Google Play or the App Store and completing registration. Why is Shaw enabling this secondary WiFi network? This feature creates a secondary WiFi network for Freedom Mobile customers that helps to keep them better connected. Who has access to this secondary WiFi network? This new secondary WiFi network is accessible by Freedom Mobile customers, giving them improved indoor coverage through a network of WiFi hotspots broadcast from Shaw Internet customers’ home modems. This feature benefits Shaw Internet customers by no longer requiring them to give their private network information to Freedom Mobile customers who happen to be visiting. Why don’t Shaw customers have access to this network? We are launching this additional WiFi network to help keep Freedom Mobile customers better connected. We provide Shaw Internet customers with on-to-go connectivity through our Shaw Go WiFi network, which is available at approximately 100,000 locations across Canada. Which modems are now broadcasting this secondary WiFi network? Shaw’s Hitron Advanced WiFi modems are now broadcasting this secondary WiFi network. The XB6 Advanced WiFi modem is also capable of broadcasting this secondary WiFi network, and is expected to launch at a later date. If you have disabled the feature on shaw.ca, your modem will not broadcast the network. How do I disable the secondary WiFi network on my modem? Shaw Internet customers who wish to have the secondary WiFi network disabled on their modem can do so at any time by visiting my.shaw.ca, navigating to the “Internet” side bar tab and clicking the ‘disable’ button under “Shaw Hotspot.” How can I turn on this feature if it has not been made available to me automatically? Shaw Internet customers who wish to have the secondary WiFi network enabled on their Advanced WiFi modem can contact us at any time to do so. If you’re a current Shaw Internet customer who has had services with us since November 8, 2017, are renting a Hitron Advanced WiFi modem and have not opted out, this feature will be automatically activated in the coming weeks. Can I turn this feature back on if I disabled it then changed my mind? If you have disabled the secondary WiFi network on your Advanced WiFi modem, you can contact us to re-enable it at any time. If you have disabled the secondary WiFi network on your XB6 Advanced WiFi modem, you will be able to re-enable it at any time once the secondary WiFi network begins broadcasting from XB6 modems at a later date. Will my home’s location be shown on a location map for hotspots? No, your home’s location will not be shown on any hotspot location maps. Will broadcasting the secondary WiFi network impact the security of the modem in my home? No, the secondary WiFi network is designed to run parallel to our Shaw customers’ primary, password-protected, private network, with no impact to their wired in-home broadband connection or data usage. Will broadcasting a secondary WiFi network impact my modem’s power consumption? We anticipate that the secondary WiFi network will have minimal-to-no impact on the power consumption of our customers’ modem. Will the operation of this secondary WiFi network impact my broadband connection or data usage? No, this secondary WiFi network runs as a separate network parallel to our Shaw Internet customers’ primary WiFi network, and will have no impact to your wired broadband connection or data usage. Will the operation of this secondary WiFi network impact my private WiFi network speeds? As with all WiFi connections, WiFi network speeds are dependent on the users’ proximity to the modem, data usage patterns and the total number of connections. Our Shaw Internet customers’ in-home WiFi network will be given priority over the secondary WiFi network to minimize any potential impacts that may arise. We expect that there will be little-to-no noticeable effect on Shaw Internet customers’ in-home WiFi network. Will I be responsible for the activities and data usage of others using this secondary WiFi network? No, Shaw customers will not be responsible for the activities and data usage of others using the public, secondary WiFi network being broadcast through their modem. This has been updated in Shaw’s Terms of Service. Does Shaw Hotspot use the same channel as my home WiFi? Will there be increased band utilization? Yes, Shaw Hotspot does operate on the same channel as your home WiFi network and can increase band utilization. Will I be compensated for having this feature enabled on my modem? We are not offering compensation for enabling the feature. Shaw Internet customers who wish to have the secondary WiFi network disabled on their modem can do so at any time by visiting my.shaw.ca, navigating to the “Internet” side bar tab and clicking the ‘disable’ button under “Shaw Hotspot.” . . . . . Old version: . Plenty of Comcast users hated this feature, due to reasons such a power usage, CPU usage, and congested area wifi channels. https://www.dslreports.com/shownews/Comcast-Offers-FonLike-WiFi-Hotspot-Sharing-Program-124571 https://www.dslreports.com/shownews/Comcast-Users-Struggle-To-Keep-Rented-Routers-From-Sharing-WiFi-131719 https://www.dslreports.com/shownews/New-Comcast-Wireless-Service-Will-Piggyback-On-Your-Home-Gateway-137925 . To be rolled out over the next several months, as testing continues. Should not impact your home Internet data limits. Should not impact your privacy, by keeping the public network and your private network separate. Or you could bridge the Shaw modem/router, and use your own router and increase your LAN security. But that would also depend on if the public hotspot is automatically disabled during bridge mode. Comcast example: https://www.xfinity.com/support/internet/wireless-gateway-enable-disable-bridge-mode/ Promoted as Shaw Mobility (Freedom Mobile) will have access to the wifi hotspot to increase their network availability. At this time, only new users (as of Nov 8 2017) will have it automatically activated. You can log in to your Shaw account to disable it (as of Nov 9 2017), or to check if it was activated on its own. https://community.shaw.ca/docs/DOC-13441 Overview Shaw is committed to delivering Canadians access to the best network experience possible. We are on a mission to be Canada’s leading connectivity company and are continually working to expand our network to meet the growing data needs of our customers. As part of the next phase of this expansion, we will begin leveraging a feature on new Shaw Internet customers’ Advanced WiFi modems that can provide the ability to broadcast a secondary WiFi network from a single modem in the home in the near future. Over the next several months, this secondary WiFi network will be accessible by Freedom Mobile customers to help keep them better connected. When launched, this feature will benefit Shaw Internet customers by no longer requiring them to give out their private network name and password to Freedom Mobile customers who happen to be visiting. Freedom Mobile customers will also benefit from improved indoor coverage by accessing a network of WiFi hotspots broadcast from Shaw Internet customers’ home modems. The secondary WiFi network would be designed to run parallel to our Shaw customers’ primary, password-protected, private network, with no impact to their wired in-home broadband connection or data usage. The new WiFi network will not be broadcast for several months. While we expect to complete development and provision this secondary WiFi network on Shaw’s network in the next several months, unforeseen circumstances may result in implementation being delayed, suspended or abandoned. Opting Out Shaw Internet customers who do not wish to have the secondary network broadcast from their modem can disable it at any time by visiting My Shaw at my.shaw.ca, navigating to the “Internet” side bar tab and clicking the ‘disable’ button. We anticipate this opt out functionality to be available by tomorrow morning, November 9. Updates will be posted on this page. We will provide updates here when testing has been completed and the secondary WiFi network becomes fully operational. Frequently Asked Questions ---How do these WiFi networks work? We are leveraging a feature on new Shaw Internet customers’ Advanced WiFi modems – including our Hitron modem (CGNM-2250) – that can provide the ability to broadcast a secondary WiFi network from a single modem in the home in the near future. In the near future, this secondary WiFi network will be accessible by Freedom Mobile customers to help keep them better connected. ---Can customers use this secondary WiFi network now? This secondary WiFi network is not yet available, and will be accessible by Freedom Mobile customers once launched. ---Why is Shaw enabling this secondary WiFi network? This feature will create a secondary WiFi network for Freedom Mobile customers that will help to keep them better connected. ---Who will be able to access this secondary WiFi network when it is available? This new secondary WiFi network will be accessible by Freedom Mobile customers, giving them improved indoor coverage through a network of WiFi hotspots broadcast from Shaw Internet customers’ home modems. When launched, this feature will benefit Shaw Internet customers by no longer requiring them to give out their private network name and password to Freedom Mobile customers who happen to be visiting. Details about the secondary WiFi network will be communicated on this page once finalized. ---Will broadcasting the secondary WiFi network impact the security of the modem in my home? No, the secondary WiFi network would be designed to run parallel to our Shaw customers’ primary, password-protected, private network, with no impact to their wired in-home broadband connection or data usage. ---How do I disable the secondary WiFi network on my modem? Shaw Internet customers who wish to have the secondary WiFi network disabled on their modem can do so at any time by visiting My Shaw at my.shaw.ca, navigating to the “Internet” side bar tab and clicking the ‘disable’ button. ---How can I turn on this feature if it has not been made available to me automatically? This feature will only be made available to new Shaw Internet customers modems purchased after November 8, 2017. The new secondary WiFi network will not begin broadcasting for several months. Existing Shaw customers with an eligible modem and package will be given the option to enable the secondary WiFi modem once the service has been launched. ---Can I turn this feature back on if I disable it then change my mind? Once Shaw customers choose to disable the secondary WiFi network, they will not be able to re-enable it until after the network launches. ---Will my home’s location be shown on a location map for hotspots? No, your home’s location will not be shown on any hotspot location maps. ---Will broadcasting a secondary WiFi network impact my modem’s power consumption? We anticipate that the secondary WiFi network will have minimal-to-no impact on the power consumption of our customers’ modem. ---Will the operation of this secondary WiFi network impact my broadband connection or data usage? No, this secondary WiFi network runs as a separate network parallel to our Shaw Internet customers’ primary WiFi network, and will have no impact to their wired broadband connection or data usage. ---Will the operation of this secondary WiFi network impact my private WiFi network speeds? As with all WiFi connections, WiFi network speeds are dependent on the users’ proximity to the modem, data usage patterns, and the total number of connections. Our Shaw Internet customers’ in-home WiFi network will be given priority over the secondary WiFi network to minimize any potential impacts that may arise. We expect that there will be little-to-no noticeable effect on our Shaw Internet customers’ in-home WiFi network. ---Will I be responsible for the activities and data usage of others using this secondary WiFi network? No, our customers will not be responsible for the activities and data usage of others using the public, secondary WiFi network being broadcast through their modem.

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    Couldn't wait till the usual August? Customers will have their price increase notification and new rate on their invoice, for those applicable. edit: Jan 2018 increase on Internet for new users https://www.dslreports.com/forum/r31803600-New-Users-Internet-15-and-75-price-increase https://community.shaw.ca/docs/DOC-14815 Starting June 1, 2018, rates will increase on select residential Internet, TV, and Phone plans. Customers will receive advanced notification of the rate change through their monthly invoice. Canadians are using the Internet more and viewing more TV shows and movies on more devices than ever before. As a leading communications provider, we are committed to giving our customers more access to the leading content and technology they want—now and into the future. Please see answers to common questions below. Why are my rates going up? We increase our rates to ensure we are able to continue providing the same exceptional connectivity and content experience while meeting the evolving needs of our customers as programming costs rise and Internet usage continues to grow. Internet: Today’s Internet infrastructure in Canada has evolved to meet customer demand and is maintained by companies like Shaw that are dedicated to providing customers access to one of the most advanced broadband networks in the world. As demand on our network grows exponentially, so must our network capacity. This requires significant investment to keep our network congestion-free so that our customers continue to receive consistent Internet speeds at any time of day. Canadians now have multiple connected devices both in and outside of their home, and the popularity of Internet of Things and Smart Home devices means more people will be connected on more devices than ever before. In 1992, global Internet networks carried approximately 100 GB of traffic per day. Ten years later, in 2002, global Internet traffic amounted to 100 Gigabytes per second (GBps). In 2016, global Internet traffic reached more than 20,000 GBps. Source. TV: As television content options become more varied—and audiences become more sophisticated and discerning in what they choose to watch—content creators are raising the production budgets on some of their biggest shows to create a more cinematic viewing experience. To offset the costs of these rising production costs, content producers pass that cost onto content providers like Shaw for the rights to broadcast their content. For example, producing hit TV shows with elaborate sets, A-list talent and multiple locations—like Game of Thrones and The Walking Dead—can cost between three and eight million dollars per episode. Similarly, the fees charged by sports leagues—like the NHL, NFL or Premier League Soccer—to televise their games is also increasing as teams build new stadiums, pay players more and enhance the game experience. These increasing costs are passed onto Shaw from the TV networks and studios. How much will prices increase by? If the price of the service(s) you subscribed to have changed, the new prices have been or will be specified within a notification included in your monthly invoice. When will this rate adjustment take effect? Rates for select residential cable and business services will increase as of June 1, 2018. When were customers notified of this rate adjustment? Customers began seeing notifications of the rate adjustment via invoice messaging, shaw.ca, business.shaw.ca and the Shaw Support Community on April 2, 2018. Is the CRTC involved in regulating Shaw service rates? No, the CRTC is not involved in the setting of Shaw rates. Shaw is solely accountable for any and all changes made to our pricing. Where can I find more information about this rate adjustment? More information is available on your invoice, or feel free to contact us https://www.shaw.ca/contact-us/

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    Hi, I'm trying to help my parents improve their internet speeds. They are currently on DSL, but the lines are old, and speeds are limited. They currently do not have a cable running from the road to their house like the neighbours do. How would we go about getting this installed? This is in Thunder Bay, Ontario.

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    I hadn't seen this anywhere, but I had two separate sources in Shaw tell me about new plans rolling out. The reason they both mentioned it to me was because they saw I had the 250/15 plan. I was told that next week (probably by Tuesday) a 300/30 plan (only on the XB6) for around $120 would be coming. Edmonton specifically has a bunch of XB6 in stock ready to go. Does anyone have any further details? I'm not aware how many areas are getting the changes, just the Edmonton area. I hope it's true, it'll be less than I'm paying for my 250/15 grandfathered plan.

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    My shaw account says Invalid Shaw ID or password. Please try again or reset your password.. also 310-shaw, number not in service, 611 number not in service. 1 hour on hold I said the hell with that CRAP! :mad:

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    So I currently ave Satellite and the way the wires are connected, each rooms coax is the feed for the satellite. I need net for my main room only and I dont use the satellite connection, has anyone had this scenario? will they have to use a splitter or make way for new type of connection?

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    In 2016 I singed up for the 150 internet promo. Then 1 year later they dropped the price so I called them up. The guy gave me some discounts to bring my service in line with the current prices. This year I knew my contract was up, and my terms under my Shaw profile say my contract ends July 15, 2018, so I called in to either renew or cancel because Telus has 300/300 promo. The lady says I am in contract for another year. I said my contract is under my profile and it says 2018. She says 1 year ago I called in and it was renewed until 2019. I said in no way did I agree, I had only asked for my fees to be inline with the current prices. So she offers me a slight reduction, but I decline and ended the phone call. I honestly never agreed to renewing my contract. Is this a common practice with Shaw? I've been with them so long that I never encountered it, but if I cant dispute it, then I'd even be willing to just pay the cancellation fee to rid myself of them.

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  • 08/08/18--06:57: [TV] E607 code
  • Can't find info on this. Is it an update code

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  • 08/09/18--05:03: absolute BS
  • this is completely garbage here i am trying to play a $15,000 GTD $82 entry poker tournament and ofcourse for about the 6th time in 3 months my internet goes to shit at 2AM, call shaw and its "scheduled maitenence" this is absolute garbage shaw, i ******* hate you, Request timed out. Request timed out. Reply from 216.58.216.174: bytes=32 time=533ms TTL=56 Reply from 216.58.216.174: bytes=32 time=19ms TTL=56 Reply from 216.58.216.174: bytes=32 time=16ms TTL=56 Reply from 216.58.216.174: bytes=32 time=23ms TTL=56 Reply from 216.58.216.174: bytes=32 time=23ms TTL=56 Reply from 216.58.216.174: bytes=32 time=783ms TTL=56 Reply from 216.58.216.174: bytes=32 time=140ms TTL=56 Reply from 216.58.216.174: bytes=32 time=507ms TTL=56 Reply from 216.58.216.174: bytes=32 time=18ms TTL=56 Request timed out. Reply from 216.58.216.174: bytes=32 time=15ms TTL=56 Reply from 216.58.216.174: bytes=32 time=217ms TTL=56 Reply from 216.58.216.174: bytes=32 time=17ms TTL=56 Request timed out. 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Reply from 216.58.216.174: bytes=32 time=18ms TTL=56 Reply from 216.58.216.174: bytes=32 time=18ms TTL=56 Request timed out. Reply from 216.58.216.174: bytes=32 time=416ms TTL=56 Reply from 216.58.216.174: bytes=32 time=49ms TTL=56 Reply from 216.58.216.174: bytes=32 time=588ms TTL=56 Reply from 216.58.216.174: bytes=32 time=16ms TTL=56 Request timed out. Reply from 216.58.216.174: bytes=32 time=195ms TTL=56 Request timed out. Ping statistics for 216.58.216.174: Packets: Sent = 392, Received = 331, Lost = 61 (15% loss), Approximate round trip times in milli-seconds: Minimum = 14ms, Maximum = 783ms, Average = 167ms

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    In 2016 I singed up for the 150 internet promo. Then 1 year later they dropped the price so I called them up. The guy gave me some discounts to bring my service in line with the current prices. This year I knew my contract was up, and my terms under my Shaw profile say my contract ends July 15, 2018, so I called in to either renew or cancel because Telus has 300/300 promo. The lady says I am in contract for another year. I said my contract is under my profile and it says 2018. She says 1 year ago I called in and it was renewed until 2019. I said in no way did I agree, I had only asked for my fees to be inline with the current prices. So she offers me a slight reduction, but I decline and ended the phone call. I honestly never agreed to renewing my contract. Is this a common practice with Shaw? I've been with them so long that I never encountered it, but if I cant dispute it, then I'd even be willing to just pay the cancellation fee to rid myself of them.

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    Hi, I just ordered blue sky tv and Internet 300 and phone and was wondering if I got a good deal. Shaw is offering Visa cards and also promos for 6 months. I'm not sure if I qualify for those. I had 150 internet, phone and tv before and just ended my contract this month. Thats why I called in to switch my services and to get newer equipment and speeds.

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  • 08/19/18--13:41: [ALL] XB6 Question
  • I just upgraded to the 300/20 connection thru Shaw with the new XB6 modem. I'm wondering if the modem's nat functionality is fast enough that I can retire my aging pfSense firewall and use the modem instead.. I'd like to cut down on running hardware if at all possible. I havent run into any performance issues as of yet.. but ive only had it for a few hours :) James Z

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    Now available in Kelowna and West-Kelowna Okanagan as of Dec 4 2017 Edit Jan 19 2018: and to customers in Calgary and surrounding areas as of January 15th, 2018. edit March 20 2018: May be available in other areas (such as Edmonton) in a non-advertised soft launch. . Puma6 test: http://www.dslreports.com/tools/puma6 edit: March 2 2018: A basic review for gaming results. https://www.dslreports.com/forum/r31858346- edit: March 3 2018: Puma tests. https://www.dslreports.com/forum/r31860092- edit: March 6 2018: On the Puma test, results can vary a little bit depending on some factors such as browser, OS, Cable Node, and LAN conditions. https://www.dslreports.com/forum/r31863335- Edit: March 9 2018: Another members Puma tests: https://www.dslreports.com/forum/r31868875- . edit March 6 2018: Need to point out that Shaw seems to be a bit aggressive with criteria for upgrading to the newest hardware (BlueSkyTV and XB6). Things such as 'renew your contract' (beware of not giving permission, and being put into a new contract term), and 'rental fee' (something for when hardware is in short supply, or the company wants more money out of your ass per month), and 'you need to change your plan, as you are being moved to the new billing system' (some on Shaw are in a very old customer profile, due to not upgrading hardware/subscriptions for years). . Note: Shaw early testers of the Arris XB6, can be anywhere in the Shaw footprint. Shaw ''''with this modem'''' will be finally rolling out IPv6 to the residential customers. 2017: Shaw systems architect, IPv6 deployment, historical writeup https://www.nctatechnicalpapers.com/Paper/2017/2017-shaw-communications-ipv6-deployment/download PDF edit: July 1 2018 Support of more than one IP address is lacking edit: Resolved now. at this time https://www.dslreports.com/forum/r32022956- //// https://community.shaw.ca/thread/37687 Single multi-color status light on top, as you are expected to log into the unit to see whats what. The so-called "modern" management cloud, as companies try to cut their call-support costs by having automation to adjust things on the fly (such as wifi frequencies/power). Bridge mode. depending on firmware, apparently Gateway > at a glance .Or call in to support to do it. https://community.shaw.ca/docs/DOC-15056 . http://www.multichannel.com/news/cable-operators/comcast-taps-arris-technicolor-xb6-gateways-sources/409944 This model should be the Puma 7 model (made by Arris) XB6-A TG3482G Fan is near top on back. https://fccid.io/UIDTG3482ER/Internal-Photos/Internal-Photos-3225584 Technicolor makes the Broadcom model. DOCSIS 3.1 edit: XB6-T Technicolor CGM4140COM Broadcom BCM3390 D3.1 chipset Fan is on bottom grill https://fccid.io/G95CGM414X/Internal-Photos/Internal-Photos-Part-1-3423780 https://community.shaw.ca/docs/DOC-14080 Available connections on the Advanced WiFi Modem include two Ethernet ports for hardwired devices, and dual band WiFi (2.4GHz and 5GHz). Telephone ports are present on the modem, but are disabled and not in use at this time. There are also factory reset and WPS buttons for resetting the modem and connecting devices via WPS. Connections on the Advanced WiFi Modem include: Coaxial in -- Yes Ethernet - Yes, -- 2 ports WiFi - Yes -- (Modes A, G, N and AC) Dual Band - Yes -- (2.4GHz, 5GHz) Phone ports -- Disabled Battery -- No USB -- No Reset button - Yes -- (back) WPS button - Yes -- (top) External antenna - No Specifications of the Advanced WiFi Modem include: Manufacturer Arris Width 12.5 cm / 4.9 in Depth 7.9 cm / 3.1 in Height 21.5 cm / 8.5 in . Setup PDF https://community.shaw.ca/servlet/JiveServlet/download/14080-14-18477/XB6 Setup guide page https://community.shaw.ca/docs/DOC-12120 Setup via Wifi page. Use Wifi password on bottom of unit. https://community.shaw.ca/docs/DOC-12071 On first setup (wired), XB6 should auto redirect to the unit for network setup page. IP: 10.0.0.1 User-Name: admin Password: password . [att=1] . Adding the promo/features page from Comcast. Shaw has disabled some of these features for now. The future connected home http://corporate.comcast.com/comcast-voices/meet-the-worlds-most-advanced-gateway-now-available-nationwide Smart Wifi http://corporate.comcast.com/comcast-voices/introducing-xfi-wi-fi-advanced Article on Comcast future plans of the connected home. http://www.broadcastingcable.com/comcast-opens-gateway-its-gigabit-future/170550 Comcast xFi Pods (Wifi Mesh) http://www.telecompetitor.com/comcast-xfi-pods-brings-wi-fi-mesh-technology-to-improve-in-home-coverage/ Comcast SmartHome Gateway. Turns your XB modem/router into a controller-gateway for all the wireless shit your home can stuff into it. Even Lojack your kids, so when their phone gets home and auto-connects to the wifi, the XB Gateway will send you an alert. Using the microphone of your X1 TV remote, tell your connected house to do things. https://www.businesswire.com/news/home/20180110005754/en/Comcast-Extend-Access-Home-Automation-Services-15 .

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  • 08/25/18--12:24: Shaw Freerange TV
  • So, I'm trying to load Shaw Freerange TV on my computer and it gives me a BS error that my "browser cache needs to be emptied" I grabbed my phone and fired up the Freerange app (on WiFi), this time a different error loads up, claiming my device isn't connected to the internet. I proceeded to turn off WiFi on my phone and work only on LTE, re-fired up the Freerange App and voila... the app starts working... Why it works on LTE and not on my current WiFi.... who knows... **** My internet/WiFi systems are working as I can perform speed test on my both devices, browse the internet, and even type this post. **** I want to see if anyone else is having this issue as well.... I've yet to clear my DNS from 1.1.1.1 / 1.0.0.1... but I'm wondering if anyone else has tried anything different to get this working... I have 6 Access Points, which I have to manually remove the DNS from... so I would prefer not to do this if the work around is something else. I'll also check back to see if anyone either has the solution or if I came up with a solution myself.

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  • 08/25/18--00:31: [AB] modem swap??
  • ok so i just moved to medicine hat and we got shaw 150 installed. this cisco AIO modem is a piece of junk. the puma 6 flaw is very apparent. am I able to use a TPIA modem that is on the approved list or am I forced to use this piece of garbage? will shaw swap this out on request at a local store? i am this close to switching to TPIA to get away from this modem or to telus.

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    I don't understand why Shaw simply doesn't destroy Telus by offering Gigabit speeds to their existing coax customer base. XB6 is a Comcast device... and its proven that it can handle Gigabit speeds on their network. What's with this BS 300 Mbps download speed rollout with a joke of a 20 Mbps upload? It's 2018! Novus had Internet 300 since 2012! https://web.archive.org/web/20120924070338/http://www.novusnow.ca/services/internet.php

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    i just got the xb6 installed today. setup and to my surprise... there is no way to change the default dns servers on this device. WHY??

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  • 09/09/18--10:22: Quality question
  • I am in Vancouver BC and with Telus right now, but considering a change. Would like to know are people getting the speeds they are paying for and how is the quality? Right now I am on the 100/20 plan and am getting 110/ 33. If I was to go for Shaw 300/20 plan do I get those speeds or will it be lower? I am considering the change because of the Shaw go WiFi because with Telus there are no extras what so ever, but I do not want to change if my upload went from 20 down to 10 or 15. Thanks for any insight

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    Anyone have firsthand experience of having poor performance/latency issues with a Cisco or Hitron and then having their poor performance resolved by upgrading to an XB6? I'm currently on Teksavvy because my Cisco modem was utter garbage. Shaw is offering a pretty nice deal to come back with the XB6 but if the XB6 isn't a verifiable, drastic improvement over the Cisco/Hitron puma6 modems then I doubt im interested because the Teksavvy connection (on a non puma6 modem) is so much smoother than the cisco I had its not even comparable (for reference my puma6 test results used to be like solid red on the Cisco and are now mostly green on the teksavvy broadcom modem). Can anyone speak firsthand that moving from a Cisco to XB6 solved their complaints? Thanks

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