I rent an apartment where Shaw is available and is included in my rent - ergo I do not have my own Shaw account and cannot access their Customer Service.
It is approx 16mb download and fine for Netflix, YouTube, and other streaming services. However, I am unable to play an entire movie from/on iTunes. Whether I try and download it for viewing later or stream it I have tried 4 or 5 times and it stops about a third of the way through and will not continue. iTunes have refunded every time but have not answered any questions as to why this is happening? Is it Shaw? Is it iTunes?
(2010 MacBook Pro 2.66 GHz Intel Core i7 8 Gig SSD drive)
Anyone else have this issue?
Shaw and iTunes
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Self Install Package Delivery
I ordered the self install package on Dec. 15, still have not seen it. Is this normal, it has been 16 days. You would think they would send it quicker than this.
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Speculation:Shaw will never have same or similar upload/download speeds
I was told this is due to the current technology of cable?
Shaw's official response is people don't need more than 15 Mbps. Well, I disagree. Try uploading your pics to Google Photos and see how long that takes you if you have several thousand pics. I'm sure there's many other examples where higher upload speeds are necessary.
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MAC LOCK on the XB6
I got my new Shaw XB6 Service working today. On my ASUS Router I unplugged my bridged TELUS Adsl service and plugged in my Shaw bridged service expecting it to JUST WORK. But it didn't. The ASUS router said "Your ISP's DHCP does not work correctly".
After a good healthy round of swearing and trying several things I come up the hypothesis that the XB6 was Mac Locked and was refusing to give the IP address up to my ASUS router and communicate with it.
You see while the tech was bridging the modem, this was done on my laptop which was plugged into the XB6, and not the ASUS router. The XB6 was bridged and it worked great on the laptop, and the tech left. And so I plugged it into my router and then several hours of swearing ensued.
So to test my hypothesis I took the MAC Address from my laptop and set the Asus router to the show the same MAC Address and VIOLA the XB6 gave up the IP address to my Asus router and everything was fine.
So I am making this posting for two reasons:
1. So the anyone else who runs into this problem will know what causes it.
2. To get some suggestions on the best way to release that MAC lock on the XB6, so thoughts?
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Remember when 150 2yr plan was $49.90 yr1/$79.90 yr2?
My final year is 2018 before my contract is up and I was just casually checking the pricing of Shaw internet plans and have seen that it has gone up to $55 (6 month)/$99 (1 1/2 yr). Just less than a year and it already costs $20 more.
Internet 15 for $55 (3 month)/$79 per month is highway robbery. I also don't get the whole need for online credit to offshoot whatever it is they want to make more complicated than it should be.
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Port 22 (ssh) open on XB6 by default. How do I disable it?
For some reason that I can't fathom, port 22 is enabled on my XB6 modem/router. Changing the firewall level, even to maximum, doesn't close the port. This seems like a massive security hole.
Anyone else here see port 22 open on their XB6? And does anyone know how to disable it?
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[ALL] SPAM email....be careful of this!
Got this in 2 of my email accounts........not too bright though as they show Shaw and talk about a Telus account. :(
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Shaw Business is still not on DOCSIS 3???
Any idea when we can sync up to 600mbit? or even have a Technicolor modem? Shaw Business was kind enough to let me know even though I've been paying $230/m for 3 years I'm unable to have a Technicolor modem because it isn't "approved" for business in Canada. The representative even after going to retentions let me know that DOCSIS 3 was also "not approved" for business in Canada??? (the rep beforehand said they couldn't help me... and then after I said Telus was awful forwarded me to retentions saying I said some magic words...). It's been three months now and it's the same story... what's up? Why is Business so far behind on this when we're paying the lions-share of the bill for Shaw...
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Confused about bridging.
I am thinking of switching to Shaw for the 600 service. Is there new Advanced Wifi Modem bridgeable? My intention is connect my existing much more powerful router to it and use it as modem only, and disable the WiFi on the Shaw router. Is this doable. Do we get menu access on the Shaw Router? Does anyone have a link to the manual for this router.
Thanks in advance.
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Article: Shaw price increases maybe April 2019
Wondering when Shaw would be doing the price increase fart for 2019. 2018 increase was June 1 https://www.dslreports.com/forum/r31905764-Shaw-price-increase-June-1-2018
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https://vancouversun.com/telecom/shaw-getting-ready-to-raise-prices-for-its-main-residential-service-ceo-says/wcm/00c6fa50-0597-4b2d-a3d3-bd50205e13df
Shaw told reporters that the details of the cable, internet and wireless company’s price increases haven’t been decided but they will most likely take effect in April. He said the cost of getting rights to sports programing is getting higher for Shaw and other Canadian television service providers, even though audiences are falling. Interesting about sports. So that means Shaw should be making sports a 100% subscriber module, jacking up those rates for dedicated subscribers instead, and no more free TSN in basic cable. Old contracts (CRTC rules) for sports on basic cable must of hit expiry at some point in time? But that does scare TSN about the loss of free welfare (subsidy) money from basic cable impacting the bottom line of finances. Dec 1987 https://en.wikipedia.org/wiki/The_Sports_Network Look at the instant increase in money viewers...
There are multi-product businesses out there where the profitable part of the business subsidizes the failing part of the business, and at some point the accountants need to make the case for killing the failing part off. I've seen old commercial buildings (old pub/motel/light-industrial) that have sat for sale for several years, not sold, so at some point the owner demolishes it and now selling as an empty lot, with a large reduction in property taxes for an empty lot, as opposed to a building with weekly basic maintenance.
Shaw Communications, on the other hand, beat analyst estimates for both profit and revenue over the same period — mainly because of its Freedom Mobile wireless division. Its main cable and internet business, however, saw virtually no revenue growth as it lost video subscribers and home phone customers.
However, the profit margin at Shaw’s wireline residential services was up significantly from last year’s first quarter as management focused on optimizing its consumer business’ by removing costs where possible. Shaw cutting staff through a buyout program, that was so popular, Executives freaked out. Feb 2018 https://www.dslreports.com/forum/r31836205-Shaw-cutting-staff-by-25-to-shift-focus-away-from-cable-business
Telus price increase Feb 25 2019, and appears to be $5 for Internet. $5 for select OptikTV combos. https://www.dslreports.com/forum/r32244194-Price-increase-Feb-25-2019-Internet-and-OptikTV
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Shaw doubles speeds and bumps Canada up 9 places in OOKLA world ranking
Thought I'd toot the ol' Shaw horn:
"CANADIAN ISP DOUBLES SPEEDS, CANADA JUMPS 9 PLACES IN WORLD RANKING"
https://www.speedtest.net/insights/blog/canadian-isp-doubles-speeds/
How would you like it if your Internet Service Provider (ISP) decided to double your speeds overnight? On December 3, 2018, Canadian ISP Shaw did just that. And the results were so impactful that Canada jumped nine places in the Speedtest Global Index, from 16th fastest country in the world in November 2018 to 7th in December 2018 as Canada’s average download speed over fixed broadband increased from 91.05 to 108.75 Mbps.
The upgrade also helped Shaw rise from third to second place ISP in Canada based on Speed ScoreTM, a measure that combines download and upload speeds at a variety of performance tiers.
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MAC LOCK on the XB6
I got my new Shaw XB6 Service working today. On my ASUS Router I unplugged my bridged TELUS Adsl service and plugged in my Shaw bridged service expecting it to JUST WORK. But it didn't. The ASUS router said "Your ISP's DHCP does not work correctly".
After a good healthy round of swearing and trying several things I come up the hypothesis that the XB6 was Mac Locked and was refusing to give the IP address up to my ASUS router and communicate with it.
You see while the tech was bridging the modem, this was done on my laptop which was plugged into the XB6, and not the ASUS router. The XB6 was bridged and it worked great on the laptop, and the tech left. And so I plugged it into my router and then several hours of swearing ensued.
So to test my hypothesis I took the MAC Address from my laptop and set the Asus router to the show the same MAC Address and VIOLA the XB6 gave up the IP address to my Asus router and everything was fine.
So I am making this posting for two reasons:
1. So the anyone else who runs into this problem will know what causes it.
2. To get some suggestions on the best way to release that MAC lock on the XB6, so thoughts?
↧
Speculation:Shaw will never have same or similar upload/download speeds
I was told this is due to the current technology of cable?
Shaw's official response is people don't need more than 15 Mbps. Well, I disagree. Try uploading your pics to Google Photos and see how long that takes you if you have several thousand pics. I'm sure there's many other examples where higher upload speeds are necessary.
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[BC] Another Phony E-Mail Scam
Got this one this AM...(12th)
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New installation - Self/intsaller & Moco filter?
I'll be switching from Telus to Shaw internet 300.
After giving Shaw tech support my exact address, I was told I could just P/U the modem from retail shop and do self installation (installer option is also available to me FOC).
On the other Shaw thread someone mentioned the Technicolor XB6 Avanced Modem/Router with Moca filter, however I was told by tech support that only installer could do the Moca filter.
Am I correct that its better to let the installer do the setup with Moca filter and request for the Technicolor XB6 Avanced Modem/Router?
Thanks.
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[BC] Shaw moca interfering with Ham radio?
Is this what I'm hearing? Shaws equipment interfering with my radio?
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new Business coaxial speed options coming in March
Coming soon to business customers..
Competition on the upload speed.
Internet Package/Smart WIFI
Internet Speed
Business Internet 1 Gig with higher Upload
Up to 1 GIG download/125 meg Upload
Business Internet 1 Gig Standard
Up to 1 GIG download/30 meg Upload
Business Internet 600 with higher Upload
Up to 600 meg download/100 meg Upload
Business Internet 600 Standard
Up to 600 meg download/30 meg Upload
Business Internet 300
Up to 300 meg download/20 meg Upload
Business Internet 75
Up to 75 meg download/15 meg Upload
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Shaw doubles speeds and bumps Canada up 9 places in OOKLA world ranking
Thought I'd toot the ol' Shaw horn:
"CANADIAN ISP DOUBLES SPEEDS, CANADA JUMPS 9 PLACES IN WORLD RANKING"
https://www.speedtest.net/insights/blog/canadian-isp-doubles-speeds/
How would you like it if your Internet Service Provider (ISP) decided to double your speeds overnight? On December 3, 2018, Canadian ISP Shaw did just that. And the results were so impactful that Canada jumped nine places in the Speedtest Global Index, from 16th fastest country in the world in November 2018 to 7th in December 2018 as Canada’s average download speed over fixed broadband increased from 91.05 to 108.75 Mbps.
The upgrade also helped Shaw rise from third to second place ISP in Canada based on Speed ScoreTM, a measure that combines download and upload speeds at a variety of performance tiers.
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Download on First Ip slow, second ip on router normal
Hi so I am having problems with Shaw's Internet again. My Server which is connected directly to my XB6 modem is only getting around 120 mbps download and the upload is normal. And my router connected to my second Ip is getting the 600 mbps download and normal 20 mbps upload.
I called shaw and they said I have to put my modem into normal non bridged mode and test that way so I said no. Now its been doing this for over a month and I powercycled the modem and still nothing. I don't think its my server connection because it was working fine awhile ago and the download speed test sometimes goes to 160 - 170 mbps download.
Heres the speed test : https://shaw.speedtestcustom.com/result/b8b3f2e0-3ebe-11e9-858c-990bfca298c1
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Technicolor XB6 Avanced Modem/Router
Shaw updated the XB6 page on Oct 26 2018. Now includes the description for Technicolor.
Thread for Arris XB6 (Puma chipset)
https://www.dslreports.com/forum/r31734126-Arris-XB6-Advanced-Modem-Router
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The 'Technicolor' Broadcom chipset is seen as a better unit. 'Arris' Puma chipset (Intel) is considered to be bad, due to ping spikes. It is a flaw in chip design and patch after patch is not quite fixing the long term problems.
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A post about testing, and looks good so far: https://www.dslreports.com/forum/r32229406-
Another post on testing: https://www.dslreports.com/forum/r32252167-
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Technicolor CGM4141 (Broadcom chipset)
Technicolor makes the Broadcom model.
DOCSIS 3.1
XB6-T
Technicolor CGM4140COM CGM4141 Broadcom BCM3390 D3.1 chipset. Firmware name CGM4140COMSHW
Fan is on bottom grill
https://fccid.io/G95CGM414X/Internal-Photos/Internal-Photos-Part-1-3423780
Technicolor model CGM4141 is what COX cable uses https://www.cox.com/residential/support/technicolor-cgm4141.html
IPv6
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Battery backup. It is an external unit. Square shaped. It has some type of wireless function to communicate to the XB6 to only enable phone service during power outage. PDF (same as Arris model) https://secure.xfinity.com/anon.comcastonline2/support/help/faqs/battery/New/XB6_CGM4140COM.pdf
You are better off to use an uninterruptible power supply (UPS) so that the unit gives power to all services connected.
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MOCA filter on your incoming service line, or disable in modem/router. MOCA = Multimedia over Coax Alliance
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https://community.shaw.ca/docs/DOC-14080
Connections on the Advanced WiFi Modem include:
Coaxial in Yes
Ethernet Yes, 2 ports
WiFi Yes, wireless 802.11ac Wave 2 MU-MIMO (modes A, G, N, and AC)
Dual Band Yes (2.4GHz, 5GHz)
Antenna Configuration 10 antennas (2 for 2.4GHz & 8 for 5GHz)
External antenna No
Phone ports Disabled
Battery No
USB No
Reset button Yes (back)
WPS button Yes (top)
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Specifications of the Advanced WiFi Modem include:
Manufacturer Arris or Technicolor
Model Arris TG3482 or Technicolor CGM4141
Width 12.5 cm / 4.9 in
Depth 7.9 cm / 3.1 in
Height 21.5 cm / 8.5 inHow to self-install
https://community.shaw.ca/docs/DOC-16005
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More Pages to Explore .....