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Shaw forum current topics

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  • 09/10/13--02:40: [AB] Shaw Torrent cap
  • I am in Edmonton, does Shaw put cap on torrent traffic? Thanks.

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  • 09/15/13--08:06: Time Of Day rule not working
  • I set up my router modem ( shaw modem) to turn off wireless in the wireless / time of day rules from 1200am - 7 am but it doesn't seem to be working does this feature actually work?

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  • 09/16/13--16:01: [MB] Slow Highspeed 25
  • I recently switched from HS 10 to HS 25 and I notice no difference in Download or Upload Speeds.My PC buffers ad nauseum...As well the Shaw Speed test indicates less than 25Mbps.What am I paying for; REALLY???Urgh.

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    Hey everyone, Im looking at a rural property roughly 4km for a shaw serviced area. Would shaw be willing to connect the property up and also what would the cost be? Im looking at around 75k in the bank for this project... If someone has another company or a site i can get more information from PM it to me. Thanks

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    So I rent a place and my landlord just switched to some crappy Telus 3 Mbps connection. I've decided i'm going to go all out and get a Shaw BB 100 connection since all I basically spend all day on the internet and do a lot of streaming + gaming. Any tips? Worth it? Any deals? Located in Vancouver, BC.

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  • 11/04/13--09:52: Upgrade Webmail
  • This email that I received strikes me as phishy ? I don't use Shaw webmail and shouldn't have a profile. Shaw.ca 7:23 PM (18 hours ago) to Dear Shaw Member, As an Shaw member, You need to Verify your Web mail profile. Click Here "Click" was hypertext. Thanks

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    I know for various reasons that we should be weaning ourselves off the big G, but an interesting problem has cropped up - a number of people in Lower Mainland (notably Surrey and surrounding) who use Shaw cannot access any Google-hosted site (Google, Gmail, G+, etc) using Firefox, either 24 or 25. Works fine in IE and Chrome, but do it in Firefox and you get: quote:Secure Connection Failed An error occurred during a connection to www.google.ca. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long) Only Shaw+Firefox though. http://support.mozilla.org/en-US/questions/976504 Just a heads up - you're not alone if Google is not working for you.

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  • 10/21/13--16:23: lol shaw routing
  • so i decided i would try to figure out what routes shaw is taking to texas for me, since i continually seem to have peering issues with texas, florida, and other southern states. this is the site im tracing http://www.theworldsend.net/php-ping.php , my request is going,through bunaby (12ms), to edmonton (40ms) to chicago (70ms), and through dallas (100ms). wow Tracing route to phonoscope-204-2-20-030.phonoscope.com [204.2.20.30] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms RT-AC66U [192.168.1.1] 2 * * * Request timed out. 3 15 ms 16 ms 14 ms 64.59.156.243 4 16 ms 15 ms 15 ms rc2bb-tge0-12-1-0.vc.shawcable.net [66.163.69.21 8] 5 79 ms 12 ms 12 ms rc2wh-tge0-0-1-0.vc.shawcable.net [66.163.69.65] 6 22 ms 24 ms 25 ms 66.163.74.182 7 39 ms 39 ms 40 ms 66.163.75.126 8 71 ms 71 ms 71 ms 66.163.78.213 9 72 ms 72 ms 74 ms xe-0-0-0-16.r05.chcgil09.us.bb.gin.ntt.net [129. 250.197.9] 10 * 72 ms 72 ms ae-6.r21.chcgil09.us.bb.gin.ntt.net [129.250.2.2 6] 11 * * * Request timed out. 12 * * * Request timed out. 13 94 ms 97 ms 97 ms ae-0.r20.dllstx09.us.bb.gin.ntt.net [129.250.2.5 8] 14 101 ms 101 ms 102 ms ae-3.r04.hstntx01.us.bb.gin.ntt.net [129.250.5.2 26] 15 104 ms 100 ms 104 ms bbr1.phonoscope.com [128.241.5.5] 16 114 ms 107 ms 108 ms phonoscope-204-2-20-030.phonoscope.com [204.2.20 .30] Trace complete. THE ONLY WEBSITE, SERVER, or ANYTHING I GET PROPER ROUTING TO TEXAS is this voip server Tracing route to houston.voip.ms [209.62.1.2] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms RT-AC66U [192.168.1.1] 2 * * * Request timed out. 3 14 ms 14 ms 15 ms 64.59.156.243 4 18 ms 15 ms 15 ms rc2bb-tge0-4-1-0.vc.shawcable.net [66.163.69.49] 5 49 ms 47 ms 47 ms 66.163.78.126 6 35 ms 35 ms 37 ms te1-7.bbr01.eq01.sjc01.networklayer.com [206.223 .116.176] 7 58 ms 35 ms 35 ms ae7.bbr02.eq01.sjc02.networklayer.com [173.192.1 8.165] 8 44 ms 42 ms 50 ms ae0.bbr02.cs01.lax01.networklayer.com [173.192.1 8.151] 9 65 ms 51 ms 51 ms ae7.bbr01.cs01.lax01.networklayer.com [173.192.1 8.166] 10 77 ms 75 ms 76 ms ae19.bbr01.eq01.dal03.networklayer.com [173.192. 18.140] 11 78 ms 79 ms 79 ms ae0.bbr01.sr02.hou02.networklayer.com [173.192.1 8.219] 12 83 ms 83 ms 83 ms po31.dsr02.hstntx2.networklayer.com [173.192.18. 235] 13 80 ms 79 ms 79 ms te4-1.car14.hstntx2.networklayer.com [74.55.252. 222] 14 79 ms 80 ms 79 ms ev1s-209-62-1-2.theplanet.com [209.62.1.2] Trace complete. why cant all my traffic to texas go this way? its the same routing for dallas voip server aswell

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    I recently moved to a different area in NW Calgary, Scenic Acres to be specific, and got setup with the same internet plan as before, Broadband 100, and have been getting poor download speeds every night at peak times every night. Most of the time I have been lucky to get 7 mbps. When I spoke to a representative we went though all the usual level 1 junk and got to the point where they were ready to send a tech out to me when I suggested there may be an unreported issue in the area of some sort. Turns out the area had been experiencing more traffic than it could handle consistently and it had thus far been unreported. Has anyone else been experiencing issues? Is this a widespread thing? As it has been a couple weeks now is anything being done to resolve this?

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  • 11/14/13--11:56: Motorola SB5102
  • Just wanted to share my thoughts with my current situation. About a month ago started noticing speed issues, contacted Shaw Alex, he began looking into it. Noticed a few issues so sent a tech. Tech fixed signal issues, still having speed issues. Sent a message back saying still having issues, he replied with needing to do a modem swap. No big deal, schedule a call or I can go pick it up. That was the last time he responded to me which was Oct 30th. Messaged Shaw Sean to see if he could finish this up for me. He responded asking if I still needed assistance, I responded saying yes. That was early November. Last night my modem finally failed, leaving with me a useless Shaw Biz 25Mb internet package. Now trying to get ahold of regular tech support to either get a new modem, upgrade to the 50Mb package. Called in and since I'm a grandfathered package it will cost $72 extra a month to go from 25Mb biz to the 50Mb biz package. I've always had great support with Sean and Alex, here I am with complete disconnects and constant issues with no end in sight. If there's another Shaw Rep that could help, greatly appreciate it.

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  • 11/15/13--10:34: BB250 Useage Limit?
  • Just curious if anyone has been bothered for going over the BB250 limit of 1TB? If so what would Shaw do now as the Unlimited 100/250 no longer exist?

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  • 11/20/13--15:06: Shaw digital cable
  • I have bundled TV service with Shaw. I have 2 TVs, one in living room, one in bedroom, only the TV in living room is hooked up to a set-top box. In the past, I had been able to watch basic channels on the bedroom TV, until a few weeks ago when I got a message on the screen to the effect that now the cable is digital and I need to upgrade. BTW, I have no problem with the TV connected to the set-top box at all. My question is: if I buy a new TV with a digital tuner, would I still be able to watch basic channels with out a set-top box? Or does digital cable simply mean that every TV needs a set-top box to watch anything at all? TIA.

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  • 11/21/13--06:55: Internet with shaw
  • Hi guys, my name is Brannon. I'm a renting at a house that is running shaw cable Internet. I'm homestly not sure if there is anything about this service that I enjoy... Not only is the connection slow at best, but 3/4 of the time the Internet doesn't even work. Complete lack of access and terrible connection speeds for a high speed Internet package is a bit ridiculous. Not only have you cost me my money, but have simply not been supplying services you charge our household for. Absolutely unacceptable, worse than bell... And that's saying a lot. I will neve use a shaw service again in my life, as well as recomend everyone I know to stay away from this company that practices nothing less than highway robbery. Good luck to all you poor saps trying to he help from this far below par company, and enjoy being fed shit by the phone operators. I'll save you the 4 hours on hold... They tell you to unplug your model and plug it back in then hang up. Rediculous, I hope you go bankrupt shaw. Also pleas note this was written from a phone, go figure my Internet doesn't work... STILL

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    Does anyone know when Shaw is finally going to match Telus' upload of 5Mbps at the $60/month price point? Telus is offering the same 250GB transfer and download speed but has double Shaw's current upload speed (5 vs 2.5Mbps) I would imagine Shaw can match it today by simply reconfiguring the profile - instant upgrade unless the plant can't support the increased upstream throughput from what is likely the most popular plan. Anyone at Shaw able to weigh in?

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  • 11/06/12--09:06: Passing the torch.
  • Hey guys - just so you're aware (and have probably noticed) I've had to step away from supporting DSLReports in the same capacity I was previous to the Shaw Community launch. I was hoping to maintain my presence on all the 3rd party forums I monitored before but was just stretching myself too thin. Alex (Shaw_Alex) has been on our team since day 1 and supports our Facebook/Twitter platforms. I have no doubt you guys are in good hands and am confident this transition will be seamless. I'll always check in so if you've got any questions or concerns, don't hesitate to shoot me a pm - You just might not get an immediate response. You can also find me anytime on the Shaw Community (http://community.shaw.ca) as [shaw]sean - just send me a friend request. Cheers, Sean -- Sean Shaw Community Manager

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    Looks like my last post was locked for some odd reason. Thank-you for taking the time to post your trace-routes.

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    Someone in BC post a traceroute to 67.228.175.242 ? Thanks Spock

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    Today I upgraded to BB50 and got the Cisco DPC3285 modem. with my old SMC8014wn my Apple airport express and time capsule worked just fine. with the Cisco will not connect. Is there a problem with this modem?

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    Couldn't find a proper Netfix forum so am creating my topic here .. Last month my son found thru the internet the codes for replacing my dns setting thru my LG blueray smart player so I could get and did get the American menu for movies .. It worked great for 30 days . .then I started to get the Cannot connect please come back later error message .. My laptop and cellphone worked but they are only on the Canadian login page ,.. My smart player was the unit that could create and replace the settings thru the menu of my smart player.. I phoned Netflix help three times over three day and they did not fix this but they were more than willing to help me try to fix this .. My problem was I could log into the site and see the menu titles and what I watched in my previous history but when clicked on would not make the connection to their servers .. The help people never ever asked me or advised me that using American menu would not connect me to any of their movies .. even if the title was a Canadian title .. Not once so I presumed that the issue was either my current player or my router settings . .Trouble was in the same room my laptop and cellphone could log in and playback titles , but they were only setup for Canadian titles .. My big 55in TV was the issue as it was connected to my smart settings that where via thru the onboard Netflick program .. Finally I phoned Shaw and they advised me that It is not Shaw that monitors the download but Netflick themselves that blocked me from receiving the signal.. The Shaw tech then gave me the old setting I need for my for my static dns code .. This Fixed the problem and finally after three days of Sorry log back in later ' error message I can now log back in but of course only to the Canadian Menu .. I am going to have to check with my friends to find out what they have that is differ than what I had for 30 days .. as they seem to be able to have this American signal now for well over a year now .......

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  • 11/27/13--16:37: Fun with e-mail ports
  • I just set up a new domain e-mail address with an independent web hosting company. I successfully set up SSL using port 995 (POP3) and port 465 (SMTP) as recommended by the hosting company. This works fine when I am connected via my home Shaw account in Coquitlam. However, when I take my laptop to work (Burnaby) and connected via their Shaw Business account, my e-mail client (Outlook) fails to connect on port 995. There is no port screening (that I know of) set up at work (its a home office with residential router). Does Shaw selectively block (or use) port 995 for something (such as VOIP) in Burnaby?

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