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DCX 3400 M Firewire problems

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I have the DCX 3400 M. I need to get something off of the hard drive to a computer; it is just a little fluff news story so I doubt it there is any major copy protection on it. I borrowed an iMac running OSX with version 10.6.8 to be exact. It's got a 1.83 Ghz Core 2 Duo and 2G RAM. I am no Mac expert but decided to borrow this because it is supposed to be so much easier with a Mac....not so far. :( I dowloaded the Firewire SDK 26, hooked the computer to the DVR, ran the capture program and hit play on the recording. The recording sped up, had no sound, then eventually pixelated and went black. I still ran the recording just in case it actually worked, but it literally recorded nothing, 0 kb. I did try the obvious reboots and reseating of the cable ends. Has anyone had this happen...and found the fix?

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