Has Shaw abandoned this forum?

It looks to me that the Shaw reps have completely abandoned this forum. The last post a Shaw rep answered a question was 2013-Oct-8 4:32 pm...then immediately avoiding questions regarding the hot topic of the drop of broadband 250/15mbps plans since. Has the top brass muzzled their forum Reps commenting on touchy subjects since the Usage based billing fiasco, with the lies and misleading information? What's the point of a Shaw forum for Clients when Shaw seems too afraid to join the party?