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Shaw Almost Unusable!

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I'm in the West End of New Westminster (between Kingsway and Griffiths, and between 10th and 8th), and my Internet service is so intermittent, it's practically unusable. For example, every few minutes, I lose the connection to the 'Net, which persists for a few minutes. Totally random. Totally crap. Shaw says the node I'm on is at 100.3% capacity. I think pretty much during all waking hours, every day this week. Apparently there will be a chassis upgrade (I don't know what that is) at the head end (don't know where that is) during mid-June; until then my area's screwed. Anybody else experiencing this? Has anybody heard more detail as to exactly what's up, and what's likely to change? Because this is pretty terrible.

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