So 3 weeks ago i downgraded from Xtreme ( 25 down), to High speed (20 down) for a student promotion.
I've been living in the same place, and when i had xtreme i never had any connection troubles. as soon as we switched i get random timings where my connection is almost non existing. It will take 15 mins to load a page. when i go to some websites during the down time, it tries to install random files from the site.
I've tried numerous things on my end:
-Reset router/ reset modem
-Connect straight from modem to computer (bypassing router)
- Reinstalled windows in my machine ( maybe virus was knocking it down).
Still the same problem exists. I contacted them now finally they said they will send someone to come take a look.
But Im curious if anyone else has had similar trouble or issues
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