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Installation woes...

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Not really sure if this is the norm or not. I bit the bullet and went with Shaw because DOCSIS is shared and there's already an active Cable run here, didn't want to chance damaging the existing phone line. Purchased on Tuesday, picked the three? times that would be great, of course Sunday at 12AM-2PM was chosen. Apparently the guy isn't picking up and is pinned at a house. I offered to drive to Guildford at around 4:30PM (two? towns away), was told to sit idle... Guildford mall closes at 6PM, which is in 3 minutes; go figure. Not sure if this is whine or not; definitely not feeling great being this is the first time I've ever ordered Shaw and I don't even have service yet. I'm doing 12 hour shifts, so coordinating an installation is never the less: pants.

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