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[BC] Connection issues (various) - last week and a half

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My torrent download speeds are up and down despite great seeding. I'm on the 25mbps plan. I get speeds hovering between 1.8MB - 300KB/s. It goes up and down infrequently. Upload is trash (it is being shaped) except during the hours of 2:00am-6:00am where it doesn't seem to be getting shaped. In DoTA, I never used to have ping issues. Normally it's around 35ms. Lately though, it will be about 35ms, but then randomly, it will spike up to about 500-1s with 30% packet loss. Nobody else seems to be experiencing this. Would a reset of all of my routers/switches help? Is Shaw tinkering with my connections? What's your experience on issues like this? Local machinery problems or Shaw intervention. I am really close to switching to Telus.

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