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ddos attack

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i just got ddos from some angry person on xbox, on my old telus connection i would just unplug my modem for 30 seconds restart and i would get a new ip and be good to play as soon as the connection was back up, with this connection, the cisco modem will not grab a new ip, why? i thought im suppose to have a dynamic ip with shaw and i cant get my connection back up been trying over an hour now and also how the heck do i directly connect to the cisco cause i even tried wiring my computer directly to it and typing in the address on the side 192.168.0.1 and i couldnt get to a router or wi fi setup or anything

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