I'm helping a business customer right now. They are in the process of moving, they had a new Shaw connection installed at their new location almost two months back during the renovation of their new space so they could have internet on site during the build. Of course they got one of the new packages with Internet 60.
Now it's time to move in and I'm thinking they would likely want to keep the higher upload speeds they had with the older Internet 50 package.
http://web.archive.org/web/20140123025648/http://business.shaw.ca/Internet/Plans/Internet-50/
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If I call and have them move the old service to the new address will they maintain their previous upload speed or would it be forced to change to a new service plan? Also when I called to ask Shaw this question the sales rep had no clue that Business Internet 50 was ever offered with 5Mbit upload speeds. She told me that Internet 60 would be faster for both downloads and uploads. But since that call I found that internet archive snapshot of their website proving it was 5Mbit at one point.
Other thing is that for 12 months we get the new customer promotion of $30 off the cost of Internet 60 but I guess we loose that if I move the Internet 50 package to the new address unless I can negotiate a deal with loyalty.
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