Hi my 1st post here.
I had connection problems for about 5 days with my original setup:
DPC3825 (Bridged) + my EA2700 Linksys router with the really easy to use Linksys Smartwifi software with really great Parental controls! Anyway it would randomly drop 20 times /day!
The came Cable to the 'rescue' after phone support with SHAW, they tried the repositioning of the DPC, then the resetting,, neither worked.
They suggested a new ARRIS and that a Cable installer would come out 2 days later. After it was installed and apparently working, the installer left. A short while later I'm having complaints from the folks here at home that they couldn't connect to the Wi-Fi! So I called Shaw support, after resetting the ARRIS everything came to work wi-fi and everyone was happy. They had sent out a service technician to check to see if everything was ok, apparently it was. The service person also told me about their new HITRON router and that would be better for me! I had to go from BB25 to BB30 for about 4$/month more to have it! Despite my being advised by Calgary support that no revision to my account would need to be made to have this HITRON.
A few questions:
Is my original setup better that the ARRIS and HITRO, or which would be better? With my EA2700 I didn't have problems except a few days prior to receiving the ARRIS.
What would be the best setup for SHAW out of their fabulous line up of equipment? (joking about their fab line up)
Am I better off moving to TELUS?
My setup includes a VOIP adapter, even my VOIP company offers BroadBand and DSL now, for a lot cheaper than SHAW.
Speedtest results:
DSLreports:
02-04-2015 10:04 AM speed test
30.7 2.7 34ms @ 16 streams
Shaw:
32.0 2.71 8ms
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