I've been with Shaw in BC (TV and Internet 15) for the last year Oct. '15 to Oct. '16 on this promo which they call "Welcome Home" which is free internet 15 and TV for one year. This promo was offered to me when I moved to a newly built townhouse.
Anyway, one year is up and this promo is about to expire so I have to start paying. I wanted to go with TekSavvy because they're cheaper than Shaw. I call Shaw and tell them I want to switch to TekSavvy but if I can get a better deal from Shaw I'll consider staying. I get transferred to their Customer Loyalty department. At first, the rep tells me the best she can do is Internet 15 for $56/mo. I said, no, I can get that for $34.95/mo. from TekSavvy so we set up termination date. The rep puts me on hold again, after a few minutes gets back to me with this offer:
Internet 30 for $40/mo. for 1 year, after that it's $75/mo. she claims it's a new promo and I'm one of the first ones to get it. I agree to it, figure after one year I can go with cheaper competitor or stay with Shaw depending on what they do.
Hope this helps someone out there but keep in mind I threatened to go to TekSavvy and I'd have gone there if Shaw didn't come up with a better offer.
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