SHAW - Signup nightmare ...

Hi, anybody else experience this? Called SHAW on Tuesday to sign up. Sales Rep was nice, and told me, that I can get the internet 150 for $49.90/month on month-to-month for the first 12 month (no contract). This was new to me, so I triple checked with him, that I will pay $49.90 a month and no contract at all. He confirmed multiple times. He than offered to send a tech for Wednesday (Next day!!), however, since I was a SHAW customer before at this address, he said, that I can just get the modem and connect it and it should work. So I declined the tech because did not want to waste their time, since all should be still as it was left when I left SHAW a few years ago (and I am do IT for a living). Got the modem, hooked it up and ... nothing. It is not getting a link to SHAW ... Called SHAW tech support and, well, they cannot do anything and have to send a tech, but he can first come in a week!!! I called a few hours ago (like 3 hours have past since my signup) and I can first get a tech in a week at best???? How was the sales rep able to get a tech for Wednesday??? Days past (today, Thursday), I get my bill. DOUBLE charge!! Basically SHAW charged for 2 month up front but the Sales Rep did not bother to tell me!!! AND it was not $49.90 it was $60!!! Called in, and well, thats their pricing. Sales Rep wanted to polish his sales numbers. Frustrating to no end!! I will cancel the service and go back to TELUS since I never had these issues with TELUS!! Am I alone in this or did others have had the same experience? Cheers, Eddi