Shaw Business is still not on DOCSIS 3???

Any idea when we can sync up to 600mbit? or even have a Technicolor modem? Shaw Business was kind enough to let me know even though I've been paying $230/m for 3 years I'm unable to have a Technicolor modem because it isn't "approved" for business in Canada. The representative even after going to retentions let me know that DOCSIS 3 was also "not approved" for business in Canada??? (the rep beforehand said they couldn't help me... and then after I said Telus was awful forwarded me to retentions saying I said some magic words...). It's been three months now and it's the same story... what's up? Why is Business so far behind on this when we're paying the lions-share of the bill for Shaw...