I have the 25 meg plan, and recently started getting awful speeds as low as 4 or 5 meg down.. this morning it was 2 meg down with a faster upload at 2.5. I reset the modem to factory defaults , as I always do when it gets that bad. the speed improved to 20 meg. but it goes down fast from one minute to the next. I have nothing on the shaw modem, no banwidth drains on my laptop. I was told by Shaw that they have terrible speed problems in my neighborhood and maby I would have to downgrade my Internet plan as they could not guarantee to provide my current plan. They can not fix their network because my municipality has such tight regulations on their expansion here in sault ste marie Ontario. I cant believe that. 73.00 a month and they can not provide the internet to me. I will try exchanging the modem soon, worth a try. I do have the newer modem available but it isn't working or shaw internet now goes up and down in speed .
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