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[BC] Shaw corrupted my modems config file?

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So i currently have shaw 120. And currently my tested speeds are: 150 down and 11 up every time i test. Its been sitting at that for the past year now. While i do enjoy the speed i dont think its quite right to begin with? Does shaw make a habit of uncapping modems? I have a theory something screwed up because when i switched from residential to the businness they said the modem would be modified for business needs. A few months later i had them change it back to residential. But the modem is currently stuck. It used to have built in router software. But now it works like a plain modem. The extra ports are not usable. I orginally had them bridge mode it for my own router anyhow. But the routing software is gone it looks like. Does anyone have any thoughts? Obviously if it is uncapped by some accident or corruption they havent took notice in over a year. :/

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