Articles on this Page
- 06/15/13--14:22: _[BC] Youtube buffer...
- 06/15/13--17:34: _Please delete this ...
- 06/15/13--17:37: _Do you all know of ...
- 06/30/13--03:33: _Packet loss while t...
- 06/25/13--07:19: _[AB] Not getting th...
- 07/07/13--01:18: _my internet is down...
- 07/05/13--19:15: _How can I change my...
- 06/23/13--22:55: _some routing issues?
- 07/09/13--21:48: _[AB] webmail down?
- 07/10/13--14:02: _[BC] Connectivity d...
- 07/13/13--11:41: _Upload usage
- 07/15/13--13:27: _[SK] shaw rate incr...
- 07/15/13--22:12: _Port 80 Blocked on ...
- 07/17/13--11:57: _Attach a router to ...
- 07/18/13--19:41: _Temporarily cancell...
- 07/18/13--21:12: _[ALL] Shaw down?
- 07/19/13--16:55: _1000mbps for 57-90 ...
- 07/23/13--02:40: _[BC] shaw bb50 node...
- 07/22/13--11:49: _[AB] Unable to load...
- 07/26/13--00:55: _[BC] Signal attenua...
- 06/15/13--14:22: [BC] Youtube buffering issues - last few days
- 06/15/13--17:34: Please delete this thread, mod.
- 06/15/13--17:37: Do you all know of Shaw Friends?
- 06/30/13--03:33: Packet loss while torrenting
- 06/25/13--07:19: [AB] Not getting the full speed I'm paying for out of Shaw 20Mbi
- 07/07/13--01:18: my internet is down: Whistler
- 07/05/13--19:15: How can I change my ip address?
- 06/23/13--22:55: some routing issues?
- 07/09/13--21:48: [AB] webmail down?
- 07/10/13--14:02: [BC] Connectivity down in Victoria this morning, support line fu
- 07/13/13--11:41: Upload usage
- 07/15/13--13:27: [SK] shaw rate increase effective Sept 1st
- 07/15/13--22:12: Port 80 Blocked on Residential?
- 07/17/13--11:57: Attach a router to Shaw OPEN wifi? anyone done this yet?
- 07/18/13--19:41: Temporarily cancelling cable TV
- 07/18/13--21:12: [ALL] Shaw down?
- 07/19/13--16:55: 1000mbps for 57-90 per month...
- 07/23/13--02:40: [BC] shaw bb50 node congestion? (Maple Ridge 240th)
- 07/22/13--11:49: [AB] Unable to load most websites?
- 07/26/13--00:55: [BC] Signal attenuation required for an SB5102 cable modem?
Some videos will not even start, others will buffer slowly, most load fine.
This is a new issue though, only started happening in the last couple of days.
I cleared cookies/cache, latest FireFox etc
Only recent change I made was updating Flash to v 11.7.700.224
Sorry about the double post.
Could a mod please delete this?
I was browsing the Shaw website, and I noticed that you guys get a pretty sweet rewards program from Shaw. It's called Shaw Friends and offers some pretty sick benefits such as additional data for your internet plan, free nba league passes, 1 free on demand rental, and other discounts and benefits.
So what's the catch? You need to have atleast 2 bundled services from Shaw (you get even more benefits if you have 3 bundled services).
Cheers from the Telus forum,
i should mention im about 99% sure i have done a line quality test before with bit torrent open, fairly sure it wasn't downloading or uploading anything to much but i did have about 90-100 torrents active waiting to be seeded. i have also torrented at over 10MB/s before on this same setup, and even then my brother wasn't lagging on his xbox while it was happening. now i can barely hit speeds of over 2mbps even with extremely high seed/peer ratios and im positive there is more bandwidth available.
the problem is im getting terrible line quality tests with lots of packet loss, and my brother is lagging like hell the second i get a torrent up and running even around 500kbps.
my question is where is this problem occurring, and why, if it were at my router it would be as simple as me assuming the router cant handle how many connections are required for torrents and starts to fail under load, but from my understanding the fact my brother is lagging on a different ip connected directly to the bridged cisco dpc 3825, is making me think the problem is in that unit, or am i dumb and its possible problems with my dir 655 could be causing the dpc3825 to have problems inturn causing my brother to receive lag via packet loss, from what i understand.
what ive tried. reducing my max connections from 2000 to 1500, and max connections per torrent to 300 to 150, aswell as changing ports which seemed to fix the connection initially to my surprise, but then it went back like it was, here are my line quality tests for anyone who wants to see, any helpful insight on this is appreciated
here is the almost perfect test i took 2 mins before torrenting
and also here is a test i run with bit torrent just sitting open with 100 torrents active seeding but with no one pulling on my upload, this explains why i thought i had no issues with bit torrent before, now i regret not testing my line quality any time when i was downloading above 1.2 megs cause i cant seem to hit above that now
is there any way it could be bt causing this? doesn't make sense to me another torrent program like u torrent would fix i but i guess its possible
i can also show router logs of the d link dropping packets if people want
Whenever I run a speedtest.net test I get the full 20Mbit and 512kbit upload, just as the service is supposed to function.
However what happens is any download from Steam or any download from major fast servers like Google or Microsoft never ever go full speed. They burst up to 1.4 Megabytes/sec and then get throttled down to no more than 900 Kilobytes/sec.
I've tried using an addon for FireFox called DownThemAll!. What this addon does is make multiple connections to the same server to download pieces of the same file in order to maximize your full bandwidth. What happens is, no matter which server I hit up for the file I can never go past 900 Kilobytes/sec.
Is Shaw throttling? What's going on here? Doesn't matter if I use that FireFox addon or download games from Steam, I never get the full advertised speed.
I'm running a PC with a Gigabit Router and Gigabit Ethernet card. It is a 4 core 3.6Ghz system with 8GB of ram running Windows 7 x64 Ultimate.
I used to live in the states and had Time Warner cable. Over there I paid for 30/5Mbit and got exactly what I paid for. What gives with Shaw? I've heard they throttle not only regular downloads but torrents as well. Torrents can be used to download Linux distros and other fully legal tools and software, before anyone jumps on the piracy bandwagon. Torrents also can't go past 900 Kilobytes/Sec. There are also video games I play that use torrent technology to download new updates, these can never go past 900 Kilobytes/Sec either.
I know how to port forward. I know how to check for working ports and I know how to properly wire and configure my setup. I even setup my own local DNS server using Unbound DNS server. I work for a Webhost service as a Linux sys admin. I know everything there is to know about networking and system configuration.
All my downloads should hit 2.5 Megabytes/sec that's what 20Mbit equals to. So why am I not getting the full speed? Throttling or signal quality issues with the SB5101 Cable Modem, which is it?
Are news stories like these spot on then? If so, isn't it false advertising to not fully provide the speed a customer is paying for?
P.S I ran these tests on my Linux setup as well, same results. Just to rule out any issues.
my internet is completely not working on my shaw so i swiched to my telus and it is working, anyone else having problems
It used to be so easy a long time ago. I called Shaw and they said you can't change an ip address in a residential area. Is there really no way to change an ip address?
ok so ever since shaws problems on the 19th some weird stuff has been happening. the first point being that even after they fixed it, they still has 2 reoccurring issues with packet loss since then, wich seem to have been resolved, and even tho my connection is fairly stable right now, my line quality tests are giving some weird results, first of all my first hop time is jumping all over the place because it cant get an accurate measurement, this shows a problem to start, secondly, my test results are now between 76-78 ms instead of the 66-68 ms they were showing before, there is also 2 hops that have been added since, went from 13 to 11. and everytime i do a test it shows 1 packet lost to my router but only from central not western, and all other tests indicate 0 packet loss, my problem isnt the packet loss though, its the ping and the route shaw is taking, for example when i ping my default gateway wich is the cmts in my area, i get 7ms, and a normal trace route of 2, but as soon as i ping something else, the second hop times out and the third hop is not my default gateway or cmts, i dont get this, in the picture i posted i hit shaws calgary dns servers, it times out so i took the third hop ip and tried trace routing that and of course it times out
Anybody know if shaw webmail is down? I keep getting an authentication failure when trying to log in and other shaw pages are loading very slowly ...
Jamais le mal naura le dernier mot. La foi et lamour déplacent les montagnes de la haine. - Marguerite (Maggy) Barankitse
Connectivity (ping) from Victoria to anywhere went down several dozen times this morning for 5-10 minutes at a time. Called the phone support line and was on hold for over 100 minutes before giving up. The system never offered me a callback option and never offered an estimate other than "greater than 20 minutes" at the outset.
Anyone know what's going on?
Is it possible to upload 300GB in a month on a High Speed Extreme account?
Hello shaw customers
Shaw is again raising rates on Sept 1st. :mad:
What going on with shaw. Are they getting hurt for money From the flooding. Lol.
kevinds sais its not, port check tests say otherwise, and i was under the belief that shaw blocked it so people couldnt host web servers from there home, anyone who sais its open plz provide some type of proof if u can
Has anyone been able to attach a router to the Shaw OPEN wifi?
I'm trying to connect a dd-wrt system to one.
I have the Shaw 50MBit internet + Cable TV (basic cable + around 10 or so HD chans) and it costs around $100 /month. I only watch TV for about 7 months of the year. Is it possible to suspect Cable TV service for the other 5 months and get a lower bill? If so, how much lower would it be?
Is shaw down right now in richmond lansdowne? Cause all of a sudden the internet died and so did the cable.
Tired of felling ripped off and paying top dollar for ok service, tired of poor speed with quotes of "gaming or streaming HD video all at once, without interruption. "......build your own network at a fair price to consumers, because the monopolies won't.
Here's a town that took care of their own needs, I wonder if this will be a trend now, lets hope. http://www.cbc.ca/news/canada/calgary/story/2013/07/17/technology-gigabit-internet-olds.html
for about the past month and a half i have been getting random ping spikes (mostly during the evening from 6pm-11pm and rarely during the day though not as bad) and low download speed (upload is fine though). I have had no problem with my service i have been receiving for the past maybe about 2 years
things i have tried before deciding it might be a node issue
- reinstalling windows/update drivers on my 2 computers/different network cards
- switching out different routers/ rebooting modem and router (currently not using a router)
- i thought it might be some kinda interference but the constant speed drop at 6-11pm makes me believe otherwise.
if this is a node congestion what can i do/say to shaw to get this issue fixed?
This really sucks for me being a gamer. should i just switch isp's?
Anyone else experiencing issues loading up websites in the Edmonton area? I can load nearly any website that uses HTTPS (port 443) but about 95% of websites on HTTP(port 80) will not load 90% of the time for the last several days. I've spoken to a shaw support person on the phone..they had no idea. Bugged the twitter people...no idea either. What bugs me the most is I can't get anyone to my house till Aug 7th. That's over 2 weeks away!
Sites that always load: facebook.com and twitter.com (both force you to use HTTPS).
Sites that almost never load: dslreports.com, engadget.com, radioio.com are a few of the most "reliable" to not load.
Sites are fine...I can browse to them on my iPad; which is on Telus LTE. I can tether my desktop and laptops to my iPhone or iPad (both Telus LTE) and I can get to the sites. When I connect back to my Shaw connection (BB100 just fyi) I can't load them 90% of the time. I even tethered to my work iPhone (Rogers LTE) and I can access them through it. It's just Shaw.
Any suggestions? Contacting shaw seems to be useless. I've tried using different DNS servers. Shaw DNS, OpenDNS and Google DNS; all 3 have the exact same issue. Hooking directly to the modem in safe mode on my Win7 machine...same issue.
I'm planning on moving my company's cable modem, router, server, and UPS out of the main office and into the electrical room and I'm wondering if I need to attenuate the signal coming off of the 16 port splitter in the Shaw box. The box is unlocked so rather than cutting the perfectly good cable coming out of it and running to the modem's existing location I would just like to attach a new cable to the splitter. The reason I'm wondering if attenuation is required is as follows:
The office is in a multi-tenant building and we just recently had Shaw pull cable into the building. The cable comes out of the ground through some sort of terminating connector and into a 16 port splitter inside a box. One of the ports runs into the ceiling and gets split a few times going to the TVs and cable modem, one port comes directly out and goes to the telephone gateway, and the other port goes into a Cisco router/cable modem that is connected to the Shaw Open access points. The cable going to the Cisco modem passes through three 3 dB attenuators.
Since the Cisco modem needs three 3 dB attenuators and the cable running to the Motorola modem (in it's current location) goes through at least one or two splitters (which reduce the signal level) I'm wondering if I'm going to need to use some of the 3 dB attenuators to make the Motorola modem to work connected directly to the box.
The modem is a Motorola SB5102 and the attenuators are FAM-3HR. The splitters aren't expensive at all but I'd just like to know if they're required before I go to the effort of unplugging everything, redoing all the network cabling, and moving the hardware.